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"El hotel está genial , un gran servicio siempre. Nos encanta siempre regresar a México en la piel. En nuestra visita tuvimos un pequeño inconveniente con el jacuzzi. Nunca se calentó. El equipo del hotel hizo un gran esfuerzo en encargarse de problema. Incluso nos ofrecieron una noche adicional para que pudiéramos usar el jacuzzi. ( no funcionó ) pero la verdad nos trataron como reyes. Y siempre estuvieron al tanto de nosotros. Definitivamente si regreso a México el la piel. "

"Great customer service. Fernanda was extremely helpful with our check-in process "

"The hotel and amenities were great. The rooms were spacious, and the staff was so accommodating and friendly. The views and location were amazing as well. Perfect for families or couples. "

"Rioms were vere clean and everyone at the hotel was nice and helpful "

"Good "

"Always good but do miss the USA TV link."

"Clean rooms great staff food (pizza) people around are great but reception lady not so friendly she needs to work on customer service expectations "

"The room was spacious with a gorgeous marina view. We had breakfast at the restaurant and the service was slow. But each night we had dinner at the amazing lobby bar. Great vibe, friendly service and amazing food. The supreme burger is one of the best we've ever had. My husband uses a mobility scooter and navigating everywhere in the hotel (even in the rooms) is super easy. Excellent stay. "

"Best hotel in the area. Best value "